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Monday, August 19, 2013

Long Day

As faithful readers of this blog know, I live in the San Francisco Bay Area.  I have a "FasTrak" toll tag in my car--one of those little boxes you stick on your windshield, enabling you to zip through toll lanes at bridges and tunnels.  The toll tag is linked to a bank account, so I get e-mail updates whenever the balance on the toll tag is replenished, historically twenty-five dollars at a time.  Today, however, I received a notice that, based on my patterns of usage, FasTrak was now going to debit eighty dollars at a time from my account when my available balance drops below some predetermined level.

Annoying? Sort of.  In the long run, though, this makes little difference: After all, this just means that, instead of being charged $25 every five days or so, I'll be charged eighty dollars roughly every two to three weeks.  What was disturbing, though, was that I saw an e-mail from my BANK before I saw the e-mail from the folks at FasTrak, which meant I was taken aback by the new debiting scheme.  More disturbing was the fact that there was a typo in this notice.  So, instead of seeing a charge to "FasTrak Oakland"--as I've come to expect--I saw eighty dollars going to "FasTrak Orkland."  Whether this meant money was going to a Tolkien-esque Wonderland or to Mork's old home planet, I knew not.  Either way, I thought this boded ill.

And the day got progressively worse from there.

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